What Our Client Are Saying

We initially hired Balance Home Cleaning through our construction company to carry out the extensive, big cleans upon completion of the jobs. We were so impressed that we now use them for our home and office cleans as well. Their thoroughness and attention to detail is second to none. They are always prompt, recognizing the importance of punctuality. But primarily Balance Home Cleaning benefits from a friendly team of loyal, hard workers with longevity at the company and the maturity to appreciate the importance of their work.

Tanya Aindow | Victoria, BC

I highly recommend the services of Balance Home Cleaning. The team has been cleaning my home for almost a year and I am so pleased with their work. Everyone is friendly, efficient, thorough, and careful. I really appreciate the use of non-toxic cleaning products, too. Not only do they do the basics (dusting, floors, bathrooms), but they also tackle those once-in-a-while jobs, too, like cleaning light fixtures and vacuuming cloth blinds, for example. Everyone is lovely to work with. Thanks so much!

Ann H. | Victoria, BC

I am a senior whose arthritis makes corner cleaning and heavy cleaning increasingly difficult. Mattias and his team of well trained, courteous employees came to my rescue with a complete spring cleaning. The crew's attention to detail definitely separates Balance Home Cleaning from their competitors. From initial estimate to final invoice, Mattias and his crew consistently delivered high quality, professional services. I will definitely have them back.

Glenna Ireland | Victoria, BC

The Balance Home Cleaning team are terrific. They have been coming for several years now and each time the house just sparkles when they are done. I couldn't be happier with their service.

Moira Carlson | Victoria, BC

Andrea and I love to give our house as much attention as needed - but when that is not possible, I call in the Balance team. Their tireless devotion to detail is remarkable. They put a smile on the shine and are always on time. If you are looking for a company that cuts no corners and leaves no item unexamined, look no further than Balance Home Cleaning.

Colin & Andrea Newell | Victoria, BC

I have been a client of Balance Cleaning for almost 3 years and am extremely happy with their service. I really appreciate their attention to detail and the friendliness, professionalism and efficiency of the staff. Mattias, Theresa and the team are responsive and make magic happen when I need to shift the schedule around, which has saved me on more than one occasion. I couldn't ask for more!

Linnea Turnquist | Victoria, BC

I have had Balance Cleaning coming in regularly for a few years now and I love them. Their initial assessment work was thorough and professional. Their cleaning teams are friendly and work hard. I can't remember a time when they had to cancel or move my appointment; I appreciate this consistency as life is hectic. I wholeheartedly recommend this service.

Mia Maki | Victoria, BC

Highly recommend this team! I am so pleased with the deep Spring cleaning done in our home. All of the cleaners were truly professional and considerate and did a very thorough job. I have decided to hire them on a regular basis. Thank you Balance Home Cleaners! Well done.

Suzie Anderson | Victoria, BC

Hi Mattias: I just wanted to let you know that I am enjoying the clean!  Your cleaners do an excellent job and I am so happy I made the decision to move to Balance Home Cleaning.  It was lovely to come home to a spotless house yesterday. Please express my thanks to the cleaners who were here yesterday and a special thanks for the lovely spring tulips!

Patti McDonald | Victoria, BC

Dear Mattias, we wanted to thank your team so very much for doing an extraordinary job the last time they came. They made us feel at home and it means a lot to us ;). They put such effort in creating this feeling of home for us and I wanted to thank them for this. Please let them know that their effort touched our hearts.

Ilka | Victoria, BC

Hi Mattais – I just wanted to pass along a huge thank you to you and your team for such a great job of taking care of my gym. Your staff have even taken it upon themselves to make sure all the soap dispensers on the counters and in the showers are always filled, as well as leaving me notes when I run low on supplies. Thank you Natalie. I appreciate the care everyone takes of my gym, so please pass along my thank you to your team that are here every week.

Narina Prokosch ~ Victoria Wellness Professionals | Victoria, BC

We learned of Balance after reading of its recognition by the Chamber of Commerce for winning the Outstanding Customer Service award in 2014.  The first visit left our house sparkling and those high standards were never compromised throughout our business relationship. Recently, the extra care Mattias and his team put into readying our property for sale prompted our realtor to call our home " immaculate" and no doubt contributed to a quick sale.  Balance's high standards are also reflected in the selection of its staff, who in addition to being well trained are a pleasure to work with. You will not be disappointed if you engage this company.

Shirley M Aa. | Victoria, BC

Mattias and team have been cleaning our office for over a year now and they do an impeccable job. The staff are courteous, thorough, and always go above and beyond. As a tech startup, we appreciate that all their billing is provided to us online, with flexible payment methods. Balance Home Cleaning definitely stands out as an excellent local business.”          

Tim Teh ~ Kano Apps | Victoria, BC

Habitat for Humanity Victoria couldn’t provide clean, safe and affordable homes to local low income families without the community’s pro bono help. We had the very good fortune to receive a phone call from Balance Home Cleaning who generously offered to clean a 4-unit town home ready for occupancy. They cleaned walls, made windows sparkle, scrubbed sinks and toilets, wiped out drawers and cupboards…there was not a single area that wasn’t cleaned thoroughly. In addition to their strong work ethic, friendly and professional service and commitment to using environmentally safe products, Mattias and his team enjoy each other’s company and take great pride in their work. Balance Home Cleaning has been an absolute stand-out!                

Nancy Taylor ~ Habitat For Humanity Victoria | Victoria, BC

We have been so impressed by the service we have received from Balance Home Cleaning over the past year. Our house is always sparkling clean and a joy to come home to after it has been cleaned by Mattias and his wonderful staff who pay incredibly close attention to detail. Communications and requests are always responded to quickly and helpfully and each employee we have dealt with has been warm and friendly. We are so thankful to have found a cleaning company that we can rely upon and that takes care of our home in such a professional manner. Thank you so much for everything you do to go above and beyond what is expected; it is much appreciated!

Elissa & Ryan Smith | Victoria, BC

Mattias and the team at Balance Home Cleaning do not disappoint. They are professional, hard-working and have an incredible dedication to detail. We are always so thankful when the Balance Home Cleaning Team has been to our home. They make raising two boys under the age of two (!) just a little bit easier. We are happy to support a local company and have and will continue to recommend Balance Home Cleaning to others.

Katrina Sowden | Victoria, BC

Balance Home Cleaning has looked after two new construction cleanups for us recently. I wouldn't hesitate to recommend them. We were particularly impressed with their attention to detail and ability to work with us around a challenging schedule.

Paul Terry ~ Terrazza Builders Inc. | Victoria, BC

If you want your house to be so clean that it is sparkling, shining and twinkling...then I highly recommend the services of Mattias Peemoeller at Balance Home Cleaning. His professionalism and attention to detail are amazing.

Teresa Aschenbrenner | Victoria, BC

Thanks to you; Mattias; and your group for the amazing job done, cleaning our office space. We would definitely use your services again and recommend you to anyone who asks.

Nancy MacInnis ~ Raymond James Ltd. | Victoria, BC

Hi Mattias, Thanks again for a great job yesterday. We are enjoying the feeling that a clean house produces. Your team was a breath of fresh air…a different standard than we have experienced in the past.

Maureen Leech | Victoria, BC

Thank you all at Balance Home Cleaning! You did a wonderful job cleaning our parents home as a gift from us to them!  I really appreciate the extra care and checkup during the clean.  We have and will definitely recommend you to those we know in Victoria (we arranged this from Toronto) and I know our parents will do the same.

Erin Heywood | Victoria, BC

Mattias, thank you so much for all the work you and Lee did on my place yesterday. I really appreciate it. Everything looks awesome feels so clean and sparkly, sure lifts my spirit having a clean home. I'm going to follow up on some of your cleaning tips. Thanks again. All the best to you and your team.

Sue Myer | Sidney, BC

Mattias, I just want you and "your ladies" to know how pleased I am with the job you did for me.  I couldn't be happier! The flowers were, also, appreciated and are being enjoyed. I'm sure this will not be our only meeting.

Shirley Forrester | Victoria, BC

Dear Mattias & Lee, I just could not head off to bed without letting you both know how much your efforts meant to me. As soon as you left, I called my sister to literally rave about the excellent job you did at my home and the good feeling I have knowing you guys will be there for me in the future. This year's summer guests will no doubt be in awe of the bathtub and appliances in the downstairs suite; I will be happy to welcome them into such a clean place! Thank you both, so much, and continued success to all the Balance Team. Thanks, too, for the great sunflower seeds ..... will be planting them this week-end.

Maureen Greenwood | Victoria, BC

Dear Mattias, Wow! Rob walked in the kitchen and said "wow! They got us a new kitchen sink and appliances." Lee did an amazing job. I need to wear sunglasses to look at the sinks. The tub and tiles look good as new as well. Please tell the ladies I am very grateful for their hard work. Thank you Mattias for this amazing work.

Heidi Kuster | Victoria, BC

After a number of friend referrals for this company I was not disappointed with the service. The level of quality and attention to detail were second to none. It was such a treat to come home to a sparkling house, and all the areas I had requested special attention were done with exceptional detail. You can tell the owner/operator had luxury hotel experience as the team and detail he has was great and I felt 100% confident leaving them in my home. I would not hesitate to use them again or refer them to my family and friends!

Michelle Adriano | Victoria, BC

Mattias and his team came to clean my home after many months of being too ill to do it myself. In 3 hours they had my house cleaner than it was when we moved in. In fact, it was so clean I was speechless. On top of that, they used environmentally friendly products that don't exacerbate my health issues. It's been three months since that first appointment, and I'm just as pleased now as I was after that first visit.

Courtney Bard | Victoria, BC

Mattias, first and foremost we want to thank you for the outstanding service that you and your cleaning services provided us with.  At all times you were both personable and professional in your dealings with us.  Indeed, you went the further mile in supporting us during the travails of having a house up for sale.  Needless to say, our house never looked or even smelled so good as after one of your visits.  We would not hesitate in recommending you and your firm to anyone looking for a thorough and proper cleaning service.  In fact, we will be in touch with you shortly about coming out to clean our Airstream.

Barb & John Jolliffe | Victoria, BC

Thank you once again for the splendid work you and your assistant did in my home. I have never seen the kitchen so sparkling clean and the bath tub unbelievable white!

Deborah Mackay | Victoria, BC

Mattias & Rachelle, my home looks beautiful! I am thrilled to be able to come home to a home that is sparkling clean! Thank you so much for all the hard work you put into the deep clean! I am now your biggest fan and your newest client! Thank you!!

Darcy Nesdoly | Victoria, BC

Just a HUGE shout out to Mattias and his team at Balance!!!! Just returned home from spring break holidays to a spotless house! My blinds and cupboards look brand new and they did not overlook one detail. Thrilled with your service - THANK YOU! And extra thanks from our labradoodle Ridley for the jar of homemade doggie treats - he is still smiling! Hire this company!

Shannon Drew | Victoria, BC

Just came home to an immaculately cleaned home! Beats any amount of time at the spa!

Caitlin Adsett | Victoria, BC

I was very glad to have chosen Balance Home Cleaning to clean my condo. Mattias was punctual and very thorough, paying attention to the details throughout my home. I have black granite counter tops which I could never get to look clean. Mattias explained why I needed a particular type of cleaning product for the counters, as well as my black cook top. When he was finished in my kitchen, it looked like it had never been used before! If you are looking for a reliable company that does a great job, I would recommend you try Balance Home Cleaning.

Kathy Tough | Victoria, BC

We are pleased that areas other than those that are regularly cleaned have been noticed and dealt with efficiently. This has saved us redecorating costs.

Joan & Art F. | Victoria, BC

I contacted Balance Home Cleaning with a last minute cleaning request on a Friday afternoon. Without hesitation, Mattias offered to rearrange his schedule and worked late into the evening until the job was done. I was very impressed with the responsiveness on such short notice. I would strongly recommend Balance Home Cleaning to anyone looking for great customer service!

Barrett Smith | Victoria, B.C